FAQ

Questions

001

What creative services do you offer?

We offer a wide range of creative services, so capturing it all in words is tough! Here’s a snapshot of what we do:
‍- Brand Strategy: We shape your brand identity with comprehensive guidance, addressing every essential aspect—from defining your tone of voice and core values to understanding your audience and refining your strategic positioning in the market.
‍- Visual Identity: We design logos, branding, and font systems that make your brand unforgettable.
‍- Web Development & Design: We build everything from landing pages to full-scale e-commerce platforms.
‍- UX/UI: We create intuitive digital experiences that guide users seamlessly through apps and websites.
- Illustrations: From book covers to custom mascots that bring your brand to life.
‍- Packaging: We design standout packaging that instantly communicates your brand message.
‍- Animated Videos: We turn ideas into engaging motion content that captivates your audience.
‍- Photography & Video Campaigns: We capture high-quality visuals to elevate your brand.

And that’s just the beginning!
Have something specific in mind? Just reach out — we’re ready to bring your creative vision to life!

002

Do you offer free design consultations or discovery sessions?

Absolutely! We’re eager to discuss your business goals and vision, so we can start the collaboration already knowing how you sell, where you want to grow, and what you want to change.

Our first consultations are always free

003

What is a brand strategy?

A brand strategy is not just a pretty picture; it’s a market-driven foundation.

It defines your brand's purpose, core values, tone of voice, and visual identity, aligning them with your audience’s needs. It shapes your brand story and ensures it resonates effectively. With a clear design direction, it guarantees consistency across all touchpoints, driving long-term success.

004

I represent a business hub, startup accelerator, or incubator. Can we collaborate?

Absolutely! Partnering with incubators, accelerators, and business hubs is a perfect fit for us. Here’s how we add value:

‍

- Increased Visibility: We showcase your startups on your website and other platforms with a branded visual story that highlights their purpose and values—at no extra cost. This attracts investors and new businesses to your community.

- Professional Image: We make your startups look polished and standout-ready, giving them a professional edge without the added complexity.

- Brand Strategy: We provide each startup with a tailored, strategic branding approach designed specifically for their growth and goals.

- Comprehensive Setup: We manage everything — from pitch decks and landing pages to market research and full branding — ensuring your startups are primed to make an impact from day one.

- Fixed Pricing: We offer transparent, predictable pricing with packages tailored to startups at various stages.

- Expertise in Startup Branding: We believe that the right time to start the branding process is once they've crystallized their core idea. Our agile process adapts to your evolving needs, delivering results on time and without hassle.

‍‍

005

Do you work with tight-deadline projects?

Sure! We get it — sometimes you need things done yesterday.
While our usual turnaround is fast, we also offer a solution for those tighter deadlines.

With this service, you’ll still get the same high-quality results, just on a faster timeline. Contact us, and we’ll provide you with all details.

006

Do you offer an on-demand design working model?

Certainly! We have had a great experience in the on-demand design model.
This allows you to request specific design tasks whenever you need them without the overhead of maintaining an in-house team.

With a subscription, you get a fixed number of hours each week or month. Our team is ready to tackle your design needs, ensuring you get exactly what you need when you need it.
Contact us to create a plan that fits your requirements and helps you scale.

007

Do you work with businesses of all sizes?

Sure! Whether you’re a solo entrepreneur, a growing startup, or an established company, we’re here to elevate your brand. Our mission is to make top-tier design accessible, helping businesses of all sizes connect with their audience and drive growth.

008

What payment methods do you use?

We aim to make payments seamless for you. You can choose from Wise, PayPal, or SWIFT transfers to keep things simple and efficient.

Prefer cryptocurrencies? We accept USDT, BTC, and ETH for your convenience.

Prefer to pay in instalments? We use GoCardless to divide your payment into several smaller transactions

009

What's the team of Any Key?

Any Key was founded by Mark Symkin and Elza Berdnyk, but we believe in the power of collaboration. That’s why we bring in a diverse group of specialists for every project.

Our team includes front-end and web developers, UX/UI designers, motion designers, photographers, animators, graphic designers, art directors, and many more skilled professionals. Together, we cover all your needs and deliver exceptional results.

010

What if I'm not sure exactly what I need?

No problem — that’s why we’re here. We’ll work closely with you to clarify your goals and craft creative solutions that go beyond your expectations.

011

How long work process typically take?

Each project is unique, so we can't tell you the average. Still, no reason to worry.

Together, we’ll establish a timeline that suits your needs, ensuring everything is perfected before we move forward

012

What are your rates for revisions or updates?

We believe in transparency, so you’ll always know what to expect. After two rounds of revisions (which won’t exceed 20% of the original scope unless agreed otherwise), we switch to an hourly rate for any additional changes.

If the initial work was done on an hourly basis, the rate may adjust accordingly.

Rest assured, our rates are competitive and designed to offer you the best value for the quality we deliver.

013

How do we get started on a project together?

Getting started is simple. Contact us via email or phone, and we’ll set up a consultation to discuss your project details. We’re excited to collaborate and bring your vision to life!
However, rest assured that we have your best interests in mind, and we do offer rates that are better than most of our competitors.

014

Do you offer printing services for physical materials?

While we don’t do printing directly, we’ll connect you with trusted local print shops that meet our high standards. We will also be happy to do pre-print preparation of our work.
We’ll ensure they use quality materials so your printed materials come out exactly as envisioned, no matter where you’re located.

015

Why do you use such a silly pun as your brand's name?

Our name might be playful, but it’s rooted in purpose. "Any Key" symbolizes unlocking creative potential — because every project starts with finding the right key to success. We’re all about fun, freedom, and bold creativity, and sometimes, a little pun can say it all.