FAQ

Questions

001

What creative services do you offer?

Well, we do a lot of things. To simplify things, we do nearly everything you could imagine a design studio does, and we do it so that your customer wants your product, and they want it badly. Here is a short summary of some of the things we do: We make Visual Identity (logo, branding, font choices that make you stand out), Web Development and Design (from a landing page to an e-commerce website), UX/Ui (we can design all the stuff inside of an app or website to lead a customer where they need to go), illustrations (from book covers to a set of mascots) packaging (you know what packaging is), an animated video, or even a fashion campaign...

The list is just too long... It's easier to call us and ask!

002

Do you offer free design consultations or discovery sessions?

Absolutely! We'd love to sit down with you and chat about your goals and dreams for your business. We will understand how you sell, where and how you want to sell, and what you want to change. We will know how we can help you and if we can.

Our first consultations are always free.

003

What languages does your team speak?

Our team mainly uses English as the primary language since it's the language all our members speak. However, we're happy to offer our creative services in Hebrew and Ukrainian.

004

What is brand identity, and why does my brand need it?

A brand identity is what people will remember about you once you are not in front of their eyes. It's your product's/brand's soul. Everything associated with it that speaks to your custome.

And that's what constitutes a brand: a compilation of emotions, anticipations, encounters, actions, and perspectives.

No one remembers blunt AI-made brands; you need a character and an edge; you must look in a way that makes your customers want the stuff that you sell.

005

Can you do rush projects or tight deadlines?

We understand that sometimes you need things done yesterday! While we always strive for quality, we're happy to discuss expedited timelines and work with you to meet your deadlines.

006

Do you offer an on-demand design working model?

Yes, we are big fans of the on-demand design model. With the on-demand design, you have the flexibility to request specific design tasks as and when needed. This can include creating a new logo, brochure design, or any other graphic design solution. Our team is readily available to fulfil your design needs promptly and efficiently, ensuring that you have the creative support you require when you need it.

For some categories within our field, on-demand services may vary from case to case, such as web design, UX/UI, animation, and e-marketing.

007

What is an on-demand design working model?

Yes, we are big fans of the on-demand design model. With the on-demand design, you can request specific design tasks as and when needed, and there is no need for an in-house design team.

You invest in a subscription and get a fixed amount of hours a week/month.

Our team is readily available to fulfil your design needs here and now, ensuring you have what you need when needed. We can always find a suitable plan just for you and grow together.

008

Do you work with businesses of all sizes?

Absolutely! Whether you're a small startup/ a one-person business, or a large company, we're here to help. Our goal is to make quality design services accessible to businesses of all sizes so they can sell and be loved by their audience.

009

What payment methods do you use?

We want to make your payment experience as hassle-free as possible! That's why we offer a variety of payment options to suit your needs. You can choose to pay using Payoneer, Paypal or SWIFT transfers, which make transactions easy and keep your accounting organized.

And if you prefer cryptocurrencies, we've got you covered! We can accept transfers in USDT, BTC, or ETH. Your satisfaction is our priority, so let's make payments easy for your business!

010

What's the team of Any Key?

Mark Symkin and Elza Berdnyk are the brains behind the founding of our company. However, we believe teamwork makes the dream work, which is why we collaborate with a wide range of specialists for every project.

Our team includes front-end developers, web developers, web designers, UX/UI designers, motion designers, photographers, animators, graphic designers, art directors, and many more talented individuals.

We couldn't do it all alone, so we work together to deliver best results.

011

What if I'm not sure exactly what I need?

Don't worry; that's what we're here for! Our friendly team loves brainstorming and problem-solving. We'll work closely with you to understand your goals and develop creative solutions that exceed your expectations.

012

How long does the design process typically take?

Every project is unique, but don't worry; we'll keep you in the loop every step of the way. We'll work together to create a timeline that works for you, making sure everything is just right before we launch.

013

What are your rates for revisions or updates?

We believe in transparency and want to ensure you know what to expect at every stage of the process. After two revision circles (that do not exceed 20% of the scope of work unless agreed upon otherwise), we will switch to an hourly payment structure if further changes are required. Sometimes, the rate may change if the work is initially done hourly.

However, rest assured that we have your best interests in mind, and we do offer rates that are better than most of our competitors.

014

How do we get started on a project together?

It's easy! Just reach out to us via email or phone, and we'll schedule a consultation to discuss your project in more detail. We can't wait to hear from you and get started on bringing your vision to life!

015

Can your team make a website for my business?

Of course, we'd be happy to help you create a website! Our team can provide you with a range of options, from a simple one-page landing page to a more complex website. We'll work with you to determine what best fits your business needs.

016

Can you make a new logo for my business?

Yup, sure we can! We always suggest doing a complete brand identity design with such things as signature font (or even fonts), colours and logo, but in case you are just up to a logo, we are here for ya!

017

Do you offer printing services for physical materials like business
cards or brochures?

We understand the importance of getting your physical materials just right, no matter where you are in the world. We can help connect you with local print shops in your area and ensure they use materials that meet our standards and that are commonly found worldwide. This way, you can rest assured that your print products will turn out exactly as we envisioned them, no matter where you're located.

018

Why do you use such a silly pun as your brand's name?

We love a good laugh! Well, let's spill the beans on our quirky name choice. We believe that every design project is like finding the right key to unlock success. And what's more fun than pressing "Any Key" to start your creative journey?

So, while our name might be a bit punny, it's all in good fun and reflects our playful approach to design. Sometimes we are cringe, but we are free!😉